With the FCA’s rules on non-financial misconduct now extending to non-bank firms, there’s a fresh emphasis on culture in the sector, and addressing toxic behaviour is naturally front of mind. Serious bullying, harassment, or violence towards a colleague at work can now count as a breach of the FCA’s rules, not just a disciplinary matter.
Whilst compliance with the new regulation is essential, this moment offers a bigger opportunity for financial services firms. Our new executive briefing explores why compliance should be the foundation for a more ambitious agenda. We argue that now is the time for leaders to treat culture not just as a risk to manage, but as a critical asset to nurture.
You’ll learn why psychological safety is a powerful organising principle for culture and how it spreads across an organisation. We share our practical model for reevaluating and redesigning the conditions that drive performance across your full operating environment, along with ten reflection questions to take away.